Master evidence-based coaching and mentoring skills to guide others through lasting behavioral change and mental health improvement.
Learn motivational interviewing (validated in 200+ studies), GROW model coaching, strengths-based approaches, and peer support principles from board-certified psychiatric nurse practitioner David Glenn, PMHNP-BC. Research shows motivational interviewing produces 1.5x greater effect sizes than traditional advice-giving, peer support achieves outcomes equal to professional therapy for many conditions, and the helper therapy principle demonstrates that helping others improves your own mental health. Master powerful questioning, active listening, managing resistance, and ethical boundaries backed by decades of coaching psychology research.
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Enroll Now Learn MoreCoaching and therapy serve distinct but complementary roles in supporting mental health and personal growth. While psychotherapy focuses on diagnosing and treating mental health disorders, processing past trauma, and addressing psychopathology, coaching is a collaborative, future-focused partnership that empowers individuals to bridge the gap between where they are and where they want to be. Coaches work with generally healthy individuals seeking to improve performance, achieve goals, navigate life transitions, or develop specific skills. The coaching relationship assumes the client is resourceful, creative, and whole—possessing the answers within themselves—while the coach serves as a catalyst for self-discovery rather than an expert prescribing solutions. This non-pathologizing approach makes coaching particularly effective for personal development, leadership growth, behavioral change, and goal achievement. However, coaches must recognize when clients present with clinical symptoms requiring referral to licensed mental health professionals, maintaining appropriate boundaries and scope of practice.
Decades of research in coaching psychology demonstrate that structured coaching interventions produce measurable, significant outcomes. Motivational interviewing, developed by psychologists William Miller and Stephen Rollnick, has been validated in over 200 randomized controlled trials across diverse populations and behaviors, consistently showing effect sizes 1.5 times greater than traditional advice-giving approaches. This collaborative, evocative method works by resolving ambivalence, eliciting intrinsic motivation, and supporting self-efficacy—the core psychological mechanisms driving sustainable behavioral change. The GROW model (Goals, Reality, Options, Will), developed by Sir John Whitmore and based on sport psychology research, provides a structured yet flexible framework that helps clients gain clarity, explore possibilities, and commit to action. Studies show GROW-based coaching improves goal attainment by 50-70% compared to unstructured support.
Strengths-based coaching, rooted in positive psychology research by Martin Seligman and Christopher Peterson, focuses on identifying and leveraging character strengths rather than fixing weaknesses. Research demonstrates that using signature strengths daily is associated with increased life satisfaction, reduced depression symptoms, and enhanced wellbeing for up to six months post-intervention. Solution-focused coaching, derived from Brief Solution-Focused Therapy, emphasizes what's working rather than what's broken, using scaling questions and exception-finding to create rapid, practical change. The helper therapy principle, first documented by Frank Riessman in 1965 and validated through subsequent peer support research, reveals a paradoxical finding: those who provide help often benefit as much or more than those receiving help, experiencing increased self-esteem, sense of purpose, and their own symptom reduction through the act of helping others.
This course provides comprehensive training in evidence-based coaching and mentoring approaches specifically designed for mental health and personal development contexts. You'll learn the complete motivational interviewing framework including the spirit of MI (partnership, acceptance, compassion, evocation), core skills (open questions, affirmations, reflective listening, summaries), and strategies for managing resistance and ambivalence. Master the GROW model for structured coaching conversations that move clients from abstract aspirations to concrete action plans. Develop strengths-based coaching skills to help others identify, articulate, and leverage their unique character strengths for goal achievement and flourishing. Learn solution-focused techniques including the miracle question, scaling questions, and exception-finding to create rapid, practical change. The course covers peer support principles, the helper therapy principle, building trust and psychological safety, powerful questioning techniques, active listening skills, managing difficult conversations, setting appropriate boundaries, preventing helper burnout, trauma-informed coaching approaches, and ethical considerations in coaching relationships. Created by board-certified psychiatric mental health nurse practitioner David Glenn, PMHNP-BC, with over 14 years of clinical experience training peer supporters and mental health coaches, this course translates complex research into practical, immediately applicable skills for anyone in helping, mentoring, or leadership roles.
This course is built on peer-reviewed research from coaching psychology, positive psychology, and peer support outcome studies:
Over 200 randomized controlled trials validate motivational interviewing (MI) across diverse behaviors including substance use, medication adherence, diet/exercise, smoking cessation, and mental health treatment engagement. A 2018 meta-analysis published in Annual Review of Clinical Psychology found MI produces effect sizes approximately 1.5 times greater than traditional advice-giving, with effects sustained at 6-12 month follow-ups. The mechanism of action involves resolving ambivalence, eliciting intrinsic motivation (rather than imposing external pressure), supporting self-efficacy, and honoring client autonomy. Research demonstrates that MI's collaborative spirit (partnership, acceptance, compassion, evocation) activates neurological reward systems associated with approach motivation, while the directive nature of traditional advice often triggers psychological reactance and avoidance. Studies show MI training improves outcomes even when delivered by lay helpers and peer supporters, not just licensed clinicians, making it an accessible evidence-based tool for coaching contexts.
The GROW model (Goals, Reality, Options, Will), developed by Sir John Whitmore and colleagues based on sport psychology principles, has been studied extensively in organizational, executive, and personal coaching contexts. Research published in The Coaching Psychologist and International Journal of Evidence Based Coaching and Mentoring demonstrates that GROW-based coaching improves goal attainment rates by 50-70% compared to unstructured support or advice-giving. The structured framework works by enhancing goal clarity (specific, challenging goals improve performance by 90% over vague "do your best" goals per Edwin Locke's research), increasing self-awareness through reality checking, expanding possibility thinking by exploring multiple options, and strengthening commitment through action planning (the Will stage). Neuroscience research shows that the GROW process activates prefrontal cortex regions involved in executive function, future planning, and goal-directed behavior while reducing amygdala reactivity associated with anxiety and threat response.
Strengths-based approaches, rooted in positive psychology research by Martin Seligman, Christopher Peterson, and colleagues, focus on identifying and leveraging character strengths rather than exclusively fixing weaknesses. The VIA Character Strengths research project identified 24 universal character strengths across cultures. Randomized controlled trials published in Journal of Positive Psychology demonstrate that interventions focused on using signature strengths in new ways daily produced increased life satisfaction and decreased depression symptoms for up to six months post-intervention. Research shows that strengths-based coaching improves engagement, performance, and wellbeing across educational, workplace, and clinical populations. The mechanism involves activating intrinsic motivation (doing what we're naturally good at feels rewarding), building self-efficacy (early successes create confidence), and promoting growth mindset (seeing abilities as developable rather than fixed). Meta-analyses show effect sizes of 0.3-0.5 for strengths interventions on wellbeing outcomes—comparable to many first-line psychological treatments.
Solution-focused brief therapy (SFBT), adapted for coaching contexts, has been validated in over 100 studies with effect sizes ranging from 0.4 to 0.7 for various outcomes. Published research in Journal of Systemic Therapies and Family Process demonstrates that solution-focused approaches produce outcomes equal to problem-focused therapies in significantly less time (typically 3-5 sessions vs. 12-20 sessions). The approach works by shifting attention from problems to exceptions (times when the problem doesn't occur), amplifying what's already working, using scaling questions to measure progress incrementally, and employing future-focused questions like the "miracle question" to create clear goal imagery. Neuroscience research suggests that solution-focused questioning activates different neural networks than problem-focused inquiry—engaging regions associated with hope, optimism, and approach motivation rather than threat detection and avoidance. This makes solution-focused coaching particularly effective for individuals who feel overwhelmed by problem-focused approaches or have developed learned helplessness.
Decades of research validate peer support as an evidence-based practice in mental health recovery. A 2016 systematic review in Administration and Policy in Mental Health and Mental Health Services Research analyzed 44 peer support studies, finding that peer-delivered services achieved outcomes equal to professionally-delivered services for many populations and conditions, particularly in areas like hope, empowerment, recovery orientation, and treatment engagement. Research from the Depression and Bipolar Support Alliance shows that peer support groups reduce depression symptoms, improve medication adherence, decrease hospitalizations, and enhance quality of life. The SAMHSA Evidence-Based Practices Resource Center recognizes peer support as an evidence-based practice for mental health and substance use recovery. Studies demonstrate that peer supporters who receive structured training in evidence-based skills (like motivational interviewing, active listening, and strengths-based approaches taught in this course) produce better outcomes than untrained peer support.
The helper therapy principle, first documented by Frank Riessman in 1965, reveals a powerful paradox: helping others improves the helper's own wellbeing as much or more than the recipient's. Research published in American Journal of Community Psychology and Journal of Health and Social Behavior demonstrates that individuals who provide peer support, mentoring, or coaching experience reduced depression and anxiety symptoms, increased self-esteem and sense of purpose, enhanced coping skills, and improved physical health outcomes. The mechanism involves multiple pathways: enhanced self-efficacy ("if I can help others, I must be competent"), cognitive restructuring (gaining perspective on one's own challenges), increased social connection and belonging, activation of meaning and purpose systems in the brain, and behavioral activation through the structure of helping. This research validates coaching and mentoring as bidirectional—benefiting both the person being coached and the coach themselves.
The International Coach Federation (ICF), Center for Credentialing & Education, and Association for Coaching all recognize evidence-based coaching approaches including motivational interviewing, GROW model, strengths-based coaching, and solution-focused techniques as core competencies for professional coaching practice. SAMHSA recognizes peer support specialists trained in evidence-based skills as integral members of mental health treatment teams.
This is the most fundamental distinction for anyone in a coaching or mentoring role to understand. The key differences are:
Therapy/Counseling focuses on:
Coaching focuses on:
When to refer to a mental health professional:
Many people benefit from BOTH coaching and therapy simultaneously—therapy to process past trauma and treat clinical symptoms, coaching to set and achieve future-oriented goals. This course teaches you to recognize the boundaries of coaching and make appropriate referrals while maintaining your valuable role as a supportive, empowering presence.
This is one of the most liberating findings in mental health research: you don't need to be a licensed clinician to provide effective support that genuinely helps people. The research on peer support demonstrates that trained peer supporters achieve outcomes equal to professionally-delivered services for many conditions and populations. What matters most isn't your credentials—it's your skills, authenticity, and approach.
What makes coaching/mentoring effective (research-validated):
Your advantages as a non-clinician coach/mentor:
This course provides the evidence-based skills training that elevates informal support into effective, structured coaching. You'll learn what to say, what to ask, how to listen, when to challenge, and when to refer. Combined with your authenticity and commitment to others' growth, these skills make you a powerful force for positive change—no clinical license required. Just maintain clear boundaries about scope of practice and refer when clinical issues arise.
Motivational interviewing (MI), developed by psychologists William Miller and Stephen Rollnick, is a collaborative, evocative approach to helping people resolve ambivalence about behavioral change and find their own motivation to change. It's been validated in over 200 randomized controlled trials, consistently producing effect sizes 1.5 times greater than traditional advice-giving.
Why MI works (the science):
The Spirit of MI (the approach that makes it work):
Core MI Skills (OARS):
This course provides comprehensive MI training including recognizing "change talk" (statements favoring change), managing "sustain talk" (arguments for status quo), handling resistance skillfully, and avoiding common MI pitfalls. MI is particularly powerful for coaching contexts because it helps people who know what they should do but can't seem to do it—resolving the gap between knowledge and action.
Resistance is one of the most common challenges in coaching and mentoring—and one of the most misunderstood. Traditional approaches view resistance as a client problem ("they're not ready," "they're difficult," "they lack motivation"). Evidence-based coaching approaches reveal a radically different truth: resistance is feedback about the coaching approach, not a fixed client trait.
Understanding resistance (the research perspective):
Evidence-based strategies for managing resistance:
This course includes entire lessons on managing resistance using motivational interviewing principles, handling difficult conversations, and responding skillfully when clients are ambivalent, defensive, or stuck. The key insight: resistance is information about your approach that you can adjust, not a fixed client trait you must overcome. When you respond to resistance skillfully, you often unlock breakthrough moments.
Boundary setting and self-care are essential for sustainable, ethical coaching practice. Research shows that helpers without clear boundaries experience higher rates of compassion fatigue, vicarious trauma, burnout, and ethical violations. Paradoxically, maintaining appropriate boundaries allows you to help MORE effectively and sustainably.
Essential boundaries in coaching relationships:
Preventing helper burnout (research-based strategies):
This course includes comprehensive training on ethical boundaries, recognizing early signs of burnout, creating sustainable helping practices, and maintaining your own wellbeing while supporting others. The goal is developing a coaching practice that energizes you through the helper therapy principle rather than depleting you through boundary violations and overextension.
Measuring coaching effectiveness serves multiple purposes: accountability to your clients, continuous improvement of your skills, ethical responsibility to ensure you're actually helping, and personal satisfaction from seeing tangible evidence of impact. Evidence-based coaching emphasizes outcome measurement as integral to practice, not optional.
What to measure (research-validated outcomes):
How to measure (practical strategies):
Red flags that coaching isn't working:
This course teaches you practical, research-based measurement approaches that don't require extensive training or expensive assessments. You'll learn simple scaling questions, goal-setting frameworks that inherently track progress, and client feedback methods that improve both outcomes and your coaching skills. Evidence-based practice means continuously evaluating and adjusting based on what's actually working for each unique client.
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